Rendezvous Design®
SHOP TERMS
Terms of Purchase and Refund Policy
Effective Date: 09/01/2022
Purchaser Rights, Conduct, and Limitations
Your privacy is important to us. Please review our Privacy Policy for information about what data we collect, how we collect your data, why we collect your data, how long we retain your data, when we may share your data, and your rights regarding your personal data.
If you are under 18 years old, you must obtain parental consent to purchase from us. In our sole discretion, we reserve the right to refuse service, remove or edit content, and terminate accounts.
Payments and Fees
You shall pay any and all applicable fees and taxes for purchases you make on our Website. You must provide accurate and up-to-date billing and credit care information. By making a purchase, you consent to Rendezvous Design® authorizing your credit card, debit card, bank account, or any other payment form provided to process the full payment of fees and applicable taxes, through our third-party payment processor.
If your billing information changes or your account or credit card is lost, stolen, or compromised, you must promptly inform us. If your purchase requires ongoing automatic payments and the credit card information you provided us with expires, you hereby authorize Rendezvous Design™ to determine or obtain replacement expiration dates for your credit card in order to process your authorized payment.
When you buy something on this website, we collect personal information from you to fulfill the order. We may collect information like your:
Billing and shipping address
Details relating to your purchase (for example, your shirt size)
Email address
Name
Phone number
We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us.
As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.
FOR DIGITAL PRODUCTS
If you purchase a digital download through this Website, you may download the digital product subject to a limited, non-transferrable, revocable license for your own personal, non-commercial use to download, view, and copy the material. You may use the digital download in the course and scope of your business or personal life, but you may not share the digital download with anyone other than a client to execute your agreement with them and you may not resell the template. You are expressly prohibited from reselling or distributing such purchased material.
Intellectual Property Rights and Limited License
Rendezvous Design™ reserves rights to all content, information, data, text, logos, design elements, headers, service marks, trademarks, photographs, images, videos, blog posts, program and product names, textile designs, graphics, color schemes and artwork published, to the extent protectable, within or relating to our digital products, as well as any and all information assessed through our digital products which is proprietary.
You may not copy, reproduce, modify, upload, republish, sell, transmit, distribute, post, exploit, or create derivative works of any material from our digital or physical products.
You may not use any trademarks, service marks, logos, graphics, or textile designs owned by Rendezvous Design® through common law rights, registration, or any other.
Our Limited License to You
By purchasing a digital product through our website, Rendezvous Design® grants you a limited, non-transferrable, revocable license to view and utilize content for your personal use only. If you purchase a digital product, you may access and download purchased content subject to a limited, non-transferrable, revocable license for your own personal, non-commercial use to access, download, and view the material.
This license is granted for use by (1) individual only.
You are prohibited from reselling or distributing such purchased material. No other use of our content is permitted without the express written consent of Rendezvous Design™.
If you violate any portion of these terms, you must destroy any copies you made of our content immediately and your right to access and use the digital product and content shall terminate automatically. We reserve the right to take any and all appropriate legal action against infringement upon our intellectual property rights. We also reserve the right to revoke your access to any purchased material, without refund, and take any appropriate legal action.
Refunds for Digital Products
Due to the digital nature of our products, we do not offer any refunds after a purchase as been made for digital products and courses.
FOR PHYSICAL PRODUCTS
We may email you with messages about your order or account activity. For example, we may email you to tell you that:
You’ve created a customer account
Your customer account password has been reset or updated
You’ve made a purchase
Your order has shipped
It’s not possible to unsubscribe from these messages.
We share your contact information with Squarespace, our website hosting provider, so they can send these emails to you on our behalf.
Returns and Exchanges
For physical products, we have a 10-day return policy on most items.
*Some items are non-returnable, if they are seasonal items or made-to-order (which is noted in their product description).
We will replace a product if it arrives damaged due to neglect of carrier.
Damages must be reported within 1 day of the date of delivery and photos must be taken of the box and sent to us within 24 hours.
Exchanges must be received in the following condition: In original packaging and perfect condition.
We do not take title to returned merchandise until it arrives to our facility or to the manufacturer’s facility. We will notify you of the address to send the return.
To request an exchange for damaged merchandise due to shipper, send an email to RendezvousDesignCo@gmail.com with photos of the box and description of the issue. Our team will get back shortly.
Exchange Processing Time
Your exchange will depend on the stock of the item at the time requested. We will notify you of the lead time.
Payment Refund Method
If we cannot locate a replacement for exchange we will refund your card after the merchandise has been received back to our warehouse or the warehouse of the manufacturer. Your refund shall be issued to your original form of payment.
This website serves font files from and renders fonts using Google Fonts and Adobe Fonts. To properly display this site to you, these third parties may receive personal information about you, including:
Information about your browser, network, or device
Information about this site and the page you’re viewing on it
Your IP address
Contact
Please read and review these Shop Terms carefully. If you have any questions, please contact us at: